The Power of Mindful Marketing: Building Lasting Relationships with Customers

When you show your customers that you are listening and comprehending their needs, they are more inclined to become devoted brand advocates.
Losing Control, Making Peace

All the art of living lies in a fine mingling of letting go and holding on. Havelock Ellis In a previous blog post, I shared a story about a great social media interaction I had with a popular U.S. airline a few years ago. Today, I’m here to share a not-so-great story about that same […]