How Successful B2B Companies Use Social Media

“Focus on how to be social, not how to do social.”

– Jay Baer

B2B customers often require multiple interactions to move them from awareness to interest and finally to desire and action. With over three-quarters of B2B buyers active on social media, platforms like Twitter, Facebook, Instagram, and LinkedIn are no longer only for B2C companies.

B2B companies that actively employ a social strategy see better returns in the long run. It’s important to remember that creating an online presence is about more than short-term gains.

Here’s how successful B2B companies use social media:

They leverage social media to create brand awareness and get in front of their target audience.

If you want to connect with your customers you need to be where they are. Creating brand awareness is key in separating you from your competitors and getting customers to remember and use your name.

They create content that offers value to their audience.

Providing interesting and valuable content helps your audience identify you as a reliable source of information and authority in your business niche. Content that offers value is essential to driving engagement and generating interest in your offering.

They use social media as a listening tool.

By having a presence on social media, B2B companies can gather comments and feedback to understand what their ideal customers are looking for. It also provides insight into how they view your business and those of your competitors.

They use social platforms as a communication tool.

Using social media as a customer service channel provides B2B companies with a quick and effective way to answer queries and respond to questions raised about your brand.

They use social platforms as a way to generate leads.

Social media is an effective way to generate new leads, by providing valuable content that addresses customer pain points. Warming and nurturing leads by engaging with them regularly helps salespeople build trust and move prospects further down the marketing funnel quicker.

They use their social presence to help drive traffic.

Whether through paid or organic posts, B2B companies can connect with people interested in their service and drive traffic to landing pages, capture forms, or any other apps or websites.

They use social media to positively affect their SEO score.

While social media may not directly affect your SEO score, the links you share on social channels, which in turn may get reshared, and direct traffic to your website indirectly has a positive effect on your search rankings.

They use social media to show their human side.

People connect with people and social media makes it easier for B2B companies to showcase their human side. Being authentic on social platforms is the quickest way to start building trust with your target audience.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Create some connections of your own with Rob Riccardo and ‘Deep Connections’. More to listen to on our Spotify Playlist.

Social Media for Sales Teams in the Industrial B2B world

“Great salespeople are relationship builders who provide value and help their customers win.”

– Jeffery Gitomer

Sales teams in the Industrial B2B world have had to keep up with the explosive growth in digital marketing to stay competitive, generate and nurture new leads.

They’ve had to adapt and understand how technological advancements, shifting buyer preferences, and improved connectivity have changed the way people interact, connect and educate themselves on products and services.

Social media platforms are increasingly becoming the new model for sales teams in the industrial world to find and engage with prospects.

By providing value through high quality and informative content and engaging with prospects through social media (also known as Social selling), sales teams are better able to create brand awareness, build relationships and guide prospects through the buying process.

Having a strong and professional brand presence on social media helps sales teams reduce the amount of time they spend looking for leads, improves the quality of the relationship with prospects, which helps to shorten the overall sales cycle.

Here are a few tips to remember as an industrial B2B sales team using social:

Understand your audience, knowing the personas of your ideal prospects will help you solve their problems and provide quality content that appeals to their needs.

It takes time to start creating leads, build trust and authority, and develop relationships with people. Investing the time to be social and authentic on any social platform is vital to the success of social selling.

Know which platforms your target audience is on and what type of content they respond best to. The reality is that your target market is using multiple social platforms, and so should your sales teams. Facebook, LinkedIn, and Twitter appeal to different people and groups in your target market. Creating and testing different types of content for each of those groups, helps your team identify the best way to attract and convert new prospects.

Remember it’s about building networks and relationships not pitching products and services. Being authentic and showing an interest and responding to the questions and comments users have will have a profound impact on how they perceive and trust salespeople. 

B2B brands and sales teams that are not using social media as a way to connect with prospects are missing out on one of the most effective ways to build strong relationships and credibility, and importantly stay competitive in a world which revolves around being able to communicate and do business digitally.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Mango by Handbook Safe Travel will distract you, in a good way. More to listen to on our Spotify Playlist.

The view from the B2B content creator’s perspective

“The best marketing doesn’t feel like marketing.”

– Tom Fishburne

Being responsible for coming up with ideas that help connect a brand to its prospective audience is at the heart of what any content creator does. Creating content for industrial companies and B2B brands, in general, requires an open mind and a willingness to be creative and try new things.

While creating content for industrial communications may seem intimidating on the surface, a deeper look reveals an exciting niche with a lot to offer. Not just in terms of the solution’s heavy equipment and the industrial engineering market has to offer, but the magic of the engineering that goes into creating different innovative solutions and the people behind the scenes making it all happen.    

When done correctly engineering content appeals not only to target audiences and future engineers but also to general audiences. As a content creator, creating this appeal is one of the main goals while also making sure the content produced directly taps into the needs of clients.

By breaking down and demystifying how complex machinery or processes work and highlighting the benefits, it links engineering and technology to the key influences they have on our daily lives.

As more industrial firms see the value in having a digital presence and sharing their expertise with others, they soon realise it’s something they should have jumped on board with a long time ago. Creating a digital presence allows industrial B2B companies to engage with people in a new way, amplifies their reach, and allows them to dig into the data in a way traditional marketing doesn’t.

One of my favorite aspects of creating content for these companies is helping them show their human side. Like any company, industrial brands are made up of passionate people working towards a common goal, and they often have rich histories which few know about. Helping them develop their online personality inline with their brand is always exciting.

Helping heavy industrial companies expand beyond just LinkedIn onto other social media networks also helps them develop a more complete social media strategy. Letting them benefit from the advantages platforms like Instagram and Twitter have to offer when it comes to sharing news, educating, and inspiring others.

Lastly, I believe it’s important for any content creator to look outside their comfort zones. Pushing yourself to try new things boosts creativity and helps you see problems in a new light, letting you create the best content you can in a digitally-driven world.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Get into a state of flow with ‘A dark cloud is coming’ by Moby. More to listen to on our Spotify Playlist.

The magic of B2B storytelling in marketing

In the modern world, impactful brand storytelling is about how to look your audience in the eye, digitally.

– Amelia Veale

When marketers seek to develop a deeper connection with their audience, whether to inspire, educate or influence them, they can tap into a fundamental aspect of being human, our love of stories.

Storytelling when done correctly has a profound effect on human emotions. Having a deeper understanding of these emotions and motivations allows companies to lay down their brand’s narrative helping them find common ground with their audience.

B2B brands have long had the problem of how to connect with their target buyers (decision-makers) at other companies. Knowing that these buyers are affected by and base some of their decisions on emotions like all humans, means connecting with them emotionally has a big impact on the success of building trust, forming relationships, and ultimately doing business with them.

The power of stories to create connections between people and ideas, to convey history and values is something world leaders have been doing for a long time to motivate people to take a certain action. When used by industrial companies and B2B’s it can help shift marketing efforts from salesy pitches and boring prospects with endless features and figures to captivating their attention and helping them create a connection to your business. Here’s how.

Stories can be used to highlight and address challenges that clients experience. By using storytelling to show customers that you understand their needs and concerns around a specific problem, or even one they were unaware of, helps them assess whether you are the right partner to solve their pain points.

Humanize your business through stories. Getting an audience to relate to your brand story can be difficult, by humanizing your business it breaks down the abstract side of the business. Humanizing your brand makes it real for your audience. B2B’s can do this by sharing stories about their own failures and successes, show off the people behind the scenes by giving employee’s a voice, showing gratitude, and being transparent.

Utilise case studies and customer success stories. This is a great storytelling technique because it is instantly relatable as a real-world example of success. Why are case studies so effective? It allows you to tell a story without being self-serving, highlights your expertise and the value your brand offers.

Let customers tell the story for you. By using customer testimonials in their marketing brands can leverage the powerful psychological effect a satisfied customer creates by helping build trust and credibility. Testimonial stories provide assurance about the quality and value of the service they received, one of the most important aspects of the buying decision making process.

Storytelling helps breath life into any type of business, and what business doesn’t want to drive connections and engagement in a truly human way.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Coastline by Hollow Coves to get you into the storytelling mood. More to listen to on our Spotify Playlist.

Are B2B Brands and TikTok a good fit?

Once you begin looking at it from a branding lens, the marketing possibilities are almost endless.

– Lucy Rendler Kaplan

2020 saw TikTok reaching an astronomical 2 billion downloads, catapulting the app to a global audience status. 2020 however, also saw the pandemic reducing the planet to an almost global lockdown. With it came an increased focus on the use of social media as an effective marketing tool.

So how did an app launched in 2016 for the Chinese market find itself being mentioned in the same breath as the other major social media players like Facebook and Instagram?

The platform designed for mobile devices supports short format video content (think Instagram stories) has become extremely popular with Gen- Z users, with around 65% of the user base falling between 13-24 years old.

What separates TikTok from other platforms is the emphasis the algorithm places on new content. When new content starts to gain engagement, it can quickly spread and in some cases goes viral, even if the account has little to no followers. But it’s not all just lip-syncing and dance challenges, education content has become popular on the platform with users sharing life-hacks and quick tutorials.

The question for B2B brands is whether the time is right to embrace TikTok.  

Looking at the current demographics of the platform it would seem that it’s more suited to B2C brands looking to reach new audiences. Understandably many B2B brands are hesitant to invest in a platform that doesn’t directly target the decision-makers of their specific target groups. But for forward-thinking companies, the lack of competition may become a competitive advantage when the platform’s demographics start to shift to an older audience.

To answer the above question there are a few things B2B’s need to consider. Such as is your brand open to and does it have the capabilities to create unique and experimental video content, and does such a strategy match your brand’s image. Current TikTok strategies are primarily for brand awareness and reach rather than short term leads and sales.

The platform itself is also experimenting with its advertising model and will have to evolve beyond short videos if it wants to keep the attention of its users in the future. For B2B marketers keeping an eye on the platform is a good idea even if now is not the right time to jump on board.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Something to get creative to, Breathe by Telepopmusik. More to listen to on our Spotify Playlist.

Why B2B companies need to be on Instagram

81% of people use Instagram to help research products and services

– Instagram business statistics

Facebook is still undoubtedly at the top of the social media pyramid with more than 2.7 billion monthly active users. Together with LinkedIn, Facebook has become an integral part of most social media marketing strategies for industrial companies and B2Bs.

It’s easy to forget that Facebook owns four of the six social media platforms that boast over 1 billion users. One of these being Instagram which has around 1.2 billion monthly active users.

While Instagram initially started as a social network to share photos with friends and family, it has quickly evolved into a platform that allows brands to blur the lines between the personal (human) and professional sides of their business.

Unlike LinkedIn which is focused on professional networking and career development, Instagram is a mashup of pretty much everything; from travel to fashion and food. So why should industrial companies and B2Bs, in general, consider including Instagram in their organic marketing efforts?

While paid advertising has its place for targeting specific ‘short-term’ business objectives, organic posts have a more long-term effect on customer and prospective employee perceptions.

Though not impossible it’s becoming more difficult to reach users with organic content on Facebook and LinkedIn, this is where Instagram offers the biggest opportunity for B2B businesses.

Instagram is a great platform for building brand awareness, community, establishing credibility, and driving engagement all organically. Using a mix of user-generated content, behind the scenes insights, and appropriate hashtags B2Bs can achieve organic reach in ways they can’t on other platforms.

Because Instagram is essentially a visual search engine, brands can get creative with how they design and share visual content through curated posts, videos, carousels, and stories. It’s through these different types of content that B2B brands can connect with audiences on a more human level and showcase their values and personality.

Why is this type of organic reach such a big deal when paid advertising can generate a return on investment ‘fairly quickly’?

When done well a good organic social media strategy on Instagram can act as a place where potential customers, media members, and prospective employees can research, learn and directly engage with brands. More than that it directly impacts search engine results and lets you promote your products and services without being too direct.

Organic social media should be viewed as a long-term strategy that helps you connect with followers, and Instagram is just the platform to do it on.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

Live Well by Palace, sit back and relax. More to listen to on our Spotify Playlist.

6 B2B Social media trends we can expect in 2021

“Social media is not just a spoke on the wheel of marketing. It’s becoming the way entire bicycles are built.”

– Ryan Lilly

With global lockdowns, work from home orders, and social distancing, it’s no surprise most people have been spending a lot more time online, particularly on social media platforms. While we see new internet trends every year, the impact of the pandemic in 2020 has accelerated certain trends and given marketers new insight into user behavior.

With many new trends expected this year, below are 6 trends every B2B marketer should be aware of in 2021.

New offerings from LinkedIn:

While not exactly new, we can expect to see an increase in businesses and professionals using LinkedIn Polls to easily and quickly generate feedback and opinions from their network. Allowing them to make decisions and create new conversations based on the results.

We can also expect to see more marketers using LinkedIn Conversation Ads to foster and nurture relationships with potential clients that aren’t quite ready to move further down the sales funnel.  

More live content:

Live streaming whether it’s for webinars, expos, presentations, interviews, or even customer service will become more prominent in 2021. All major social networks already offer and promote live content to their users. The popularity of live content can be attributed to its real and unedited feel.

Live streaming also has the unique advantage in that it can be saved and repurposed later as content or for marketing purposes.

The continued rise of ephemeral content:

Ephemeral content is content that is only available for a brief time. Think Instagram stories or GIFs. Why would something that only lasts a short time be so popular? Well, people are looking for short and entertaining ‘snack’ content, something they can quickly and easily digest while bored or in-between tasks. Businesses that can create engaging or educational ephemeral content can expect to see more users viewing their content.

Video content will continue to be popular:

With Facebook, Instagram, LinkedIn, and other networks increasing their video sharing capabilities. Marketers can expect video content to continue dominating feeds and performing well. Video content is expected to become the most popular content type on social media.

Video content ticks all the right boxes for users, it’s easy to digest, entertaining and engaging. For marketers’ video content is great as it usually means a positive ROI.

Increasing in technology adoption:

As technology continues to increase at incredible speeds, more and more people will adopt new technologies integrated with social media.

Technologies like virtual and augmented reality offer users new and more engaging social experiences. Brands should lookout for opportunities to interact with users as they game and explore.

Authenticity will be important:

The hardships caused by the pandemic in 2020 have left consumers wanting more from Brands. Marketers need to identify how they can make their social media and content strategies more authentic to aid in building trust.

By showing their human side on social media, brands can increase their awareness while showing users they care.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

In Your Eyes by Nora En Pure. More to listen to on our Spotify Playlist.

Understanding the Power of Hashtags

“I like hashtags because they look like waffles.”

– Paula Wethington

The simple hashtag or pound symbol has been a part of the social media lexicon for long enough that we all know what it is. But not everyone understands why exactly it gets used and that using them correctly can skyrocket your brand’s social media awareness and engagement.  

Put simply a hashtag ‘#’ is a way to connect user-generated content on different social media platforms to a specific topic, idea, or conversation. It allows social media platforms to group and categorize content with the same hashtag, making it easier to discover posts around those specific topics.

So how exactly are hashtags powerful?

For businesses wanting to be discovered by new audiences, hashtags are a way to move beyond the followers you have and be discovered by new audiences following or interacting with that #hashtag. They take your post from invisible to being publicly seen, helping increase engagement with new followers, likes, saves, shares, and comments.   

You would no doubt at some point have seen a hashtag surrounding an important social issue such as #BlackLivesMatter or #MeToo being used on social media. These and other types of activism hashtags are a way for people and brands alike to show their stance or support for different issues or causes, using hashtags as a way to highlight issues or as a call to action.

These hashtags are important because they clearly show where a brand stands on social issues, with audiences taking note of which brands show support and which ones don’t.

Brands can also use branded hashtags in marketing campaigns, to help promote and build brand awareness.  Using a unique and memorable branded hashtag or term around your brand’s identity is a valuable way to increase awareness and engagement. Branded hashtags are a way for followers to search or show support for your brand.  

Hashtags are a simple way to give context to a post without writing long explanations in your captions. Using hashtags in this way allows you to give extra meaning, letting followers know your opinion or impression of a particular post.

Making the most of your Hashtag strategy

Simply adding any hashtag that comes to mind to your posts won’t lead to much success. Instead, focus on understanding which hashtags will help connect your brand with new followers.

To start generating impressions, begin by thinking of the main topics and keywords, relevant to the niche you are targeting i.e. Marketing.

Next, think of potential hashtags to use under that keyword i.e. #digitalmarketing. Finally, combine those hashtags with post-specific tags to help social platforms know you want to be associated with those niche hashtags.

Hashtags are an incredibly useful way for brands of any size to increase their following and get involved in new conversations, they can be used as an effective communication tool to show support, and drive action. If you haven’t already started it’s time to get #tagging

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

An upbeat song to get the week started by Jeremy Loops. More to listen to on our Spotify Playlist.

Why good copywriting is vital to digital marketing success

“The secret of all effective advertising is not the creation of new and tricky words and pictures, but one of putting familiar words and pictures into new relationships.”

– Leo Burnett

Copywriting is one of, if not the, most important element in marketing. It’s the tool you turn to when you want to get an audience to take action! Effective copywriting informs, creates awareness, and persuades a reader to do something. 

While effective marketing is a mixture of other essential elements like graphic design and strategy. Copywriting is what’s used to communicate with the reader while leaving a positive and lasting impression.  While good design can draw a reader in, it’s the copywriting that does the ‘motivating’ to take the next step.

Not all copywriting is the same

To be effective, copywriting has to match its medium. In situations where a reader only has a limited amount of time, like a passing billboard, to read and receive a message, the copywriting has to be clear and concise.

Other mediums, like flyers, allow for more reading time and an opportunity to write copy that entices and pursues a reader to take the desired action.

Aligning the copywriting with the type of marketing ensures its effectiveness and impact.

Copywriting vs Content Writing

While both material writing, there is a fundamental difference between content writing and copywriting. Content writing is writing that informs and shares valuable information with a reader on a specific topic.

Copywriting is text specifically tailored for marketing materials like headings, digital and print adverts, email marketing, brochures, and calls to action.

Good copy and content writing go hand in hand. Without quality copywriting good content would never get the proper attention it deserves.

Creating an image through copywriting

Differences between brands are not only limited to their logo and the colours they choose to use. Their identities are also shaped by the tone, style, and language of their copywriting.

Copywriting reflects a brand’s character as much as the visual elements of their branding. The tone of your copy should effectively communicate the values and emotions you want readers to feel.

The perception a reader has of a brand will ultimately impact their behaviour and buying habits.

Copywriting and Google

Good copywriting can also boost your SEO efforts. With search engines continually improving their algorithms, good copywriting has become a key element in allowing search engines to identify, understand, and rank quality content.

It’s important to remember that the best copywriting strikes a balance between sharing valuable content readers will want to read and being tailored towards making Google and other search engines happy.

As digital marketing’s importance in connecting with global audiences continues to rise, the importance of good copywriting will become more significant. The ability to make readers excited and curious will be crucial to inspiring action and ultimately the success of your digital marketing efforts.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

“All for you” by Stick Figure. More to listen to on our Spotify Playlist.

How to identify customer pain points

“Problems are only opportunities in work clothes.”

Henri Kaiser

Every customer has pain points (or problems) they are experiencing and would like to solve, in some cases, they aren’t even aware of any problems that need solving.

A marketer’s job is three-fold:

Firstly, to identify a customer’s true needs.

Secondly, to then help them realize these needs if they haven’t already become aware of them themselves.

And thirdly, convince them of the best solution to resolve the pain points they are experiencing (hopefully the one you or your business is offering).

Being able to effectively find and resolve customer pain points not only sets you apart from your competitors but also communicates the value you bring. Identifying the root causes of your customer’s pain points may require you to look at potential problem areas from multiple perspectives.

While each pain point is unique, they generally fall into four broad categories of pain points.

Financial pain points: Your client simply wants or needs to reduce their spending on a specific aspect of their business.

Process pain points: Internal business processes need to be improved to increase efficiency.

Productivity pain points: These are barriers to the effective use of time and being more efficient with it.

Support pain points: Identifying wherein a sales or customer journey additional support may be needed to achieve the desired goal.

But how exactly to go about uncovering your customers’ unique issues? The first thing to do is allow them to fully explain their problem and where they believe the roadblocks in their business may be.

Get feedback from sales or customer support teams. Their interactions with existing customers (and lost ones) will shed light on where pain points may lie.

Conduct surveys of existing customers to see how they feel. Viewing an experience from their perspective often shines a spotlight on a problem that was otherwise invisible from a different point of view.

Look to see what your competitors may be doing differently to you. Studying their strategies may expose flaws in yours.

Then there’s Social Media, one of the quickest and most powerful ways to check what’s being said about your products, services, and brand. Studying comments and reviews is an excellent way to identify common pain points customers are experiencing.

Once a pain point has been uncovered, it needs to be solved. And while there is no instant fix formula that can be applied. Each issue that needs to be addressed must first be fully understood, and the solution offered personalized for each customer. Not only does this show you fully understand their needs but you are the right person to trust in solving them.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

We’re closing down the week with an upbeat sound. “Sunday” by Møme, a recent addition to our Spotify playlist.

What makes content go viral?

“The internet affords a level of relationship with consumers hitherto unfathomable.”

Lucas Donat

Viral content: The gold standard for successful digital marketing – at least, according to marketing clients. And, probably the bane of every digital marketer’s existence, who’s had to manage expectations of viral content being a norm rather than the exception.

The advent of social media has leveled the playing field, and fame and fortune are no longer an elusive enigma, reserved for an elite few. Every fame-hungry TikToker, influencer, YouTuber, and brand out there know they could be one click away from producing that magic piece of content that could garner enough views and shares to catapult them into the realms of instant stardom. And, if you’re in the business of digital marketing, so do your clients.

In the world of social media and digital marketing, everybody’s looking to trend. To do so requires cleverly crafted content with enough wit and smarts to make it go viral. Simple? Not so, according to marketing experts.

So, what does it take for content to go viral? Is there a magic formula or strategy? Does it happen by chance, or through the carefully thought-out efforts of a high-cost marketing strategy?

There is no magic formula for content virality. Viral content is so rare that most marketers agree that even the most carefully crafted, big-budget promotion cannot guarantee it – although it can go a long way to increasing your chances.

Viral content takes a dexterous mixture of deliberate planning, good strategy, clever targeting, and, wait for it…a whole lot of luck! Content virality is, after all, a game of being at the right place, at the right time.

However, if your business is not yet in a position to spend on a high-cost digital campaign, there are certain elements you can incorporate into your content to increase your chances of hitting that ever-elusive viral content jackpot! The most common elements include:

Lists and GIFs: These, according to research, are the most shared types of content on social media. So, if you can craft yourself a catchy Top 10… list, or create a punchy GIF, you’re well on your way to going viral.

Tapping into the ego: Besides lists and GIFs, social media research also suggests most of us have a little “inner-narcissist” that draws us to content we think makes us look good or clever. If your content appeals to people’s egos, they’re likely to share and make it go viral.

Emotional triggers: Content that triggers positive emotions, entertainment or amusement tends to get more shares than negative content. Humanizing your content is a great way to connect with an audience.

Shock factor: Something unexpected to shock and amaze.

Tips and hints: When people find your information useful, they’re more inclined to share with others. It taps into the ego factor, where they feel it makes them look good.

Offers: Everybody loves a freebie! If you’re giving away freebies, you can almost be assured to get a sharp increase in likes and shares.

Influencers: If you can get a good one to notice your content, go for it!

It’s important to remember that you cannot force your content or campaign to go viral, for content to truly spread beyond just your target audience and get shared by others it needs to happen organically. Keep your focus on creating good content that fits your brand and targets your audience, if it has the right mix of ingredients it might just go viral.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss

A vibrant song to get our moods lifted in this new week that is just starting. “Sail Away” by Møme. Listen to this and other inspiring hits on our Spotify playlist.

Do I need a logo for my personal brand?

Personal Branding is not about pretending to be a perfect person. It’s being real to the world with your flaws and fortes.

– Bernard Kelvin Clive

To answer the question of whether a personal brand needs a logo it’s best to start with a question.

Why do you think your personal brand needs a logo?

A common answer here is, “ because I need an Identity “, “ it’ll make me look credible, especially for social media ”. And while the primary function of a logo is to identity, there is a difference between a logo used by business brands, to differentiate and create separate identities for their products and services, and one representing a personal brand and reputation.

To get a logo for your personal brand just because, would not be a good reason. A personal brand can survive and succeed without a logo.

However, there is a case to be made for having a logo for the right reasons. A personal brand is a combination of your unique style, values, and beliefs, and the logo you choose to use should attract and remind audiences of your style and values. A logo forms part of your personal brand identity, it shouldn’t be what defines it.

A logo also helps you stamp your expertise in your specific niche, enhance your marketability, and through your logo design aids in helping people build an affinity towards your personal brand and you as a professional.

So, what makes a good logo? There are a few elements that determine if a logo is good or not.

Is it simple? Simple logos are quicker and easier for people to recognize. Limit the colors, fonts, and wording you use to keep the design clean and simple.

Is it relevant? Not just to your niche but to the market and time. This is why we see companies rebrand and reposition themselves over the years.

Is it unique and memorable? Your logo should grab attention while showing off your uniqueness. Having a well-designed memorable logo is a way for people to instantly connect and associate with you and your personal brand.

Is your Personal Brand using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk!

Our Moment of Bliss

Living blissfully through music. For it, in itself, is pure inspiration. Our mindfully picked music selection to awaken the creative space inside your mind. Here. On Spotify.

Social Media Strategy Self Enquiry

“Ones vision is not a road map but a compass.”

– Peter Block

On the surface, building a thriving image with the help of social media looks fairly easy. There are, after all, thousands of examples of personal brands with excellent social media profiles full of great content in every type of niche.

But if you’ve ever tried (for an extended period of time) to run and manage a social media campaign, you would have noticed that to gain the type of following or garner the levels of engagement some successful personal brands do, takes a well thought out strategy and plan.

Without a well-defined roadmap, social media management quickly run into several common problems. Namely; content that doesn’t target their audience, content that varies in its purpose, and publishing content on an inconsistent basis. All this leads to poor results with lots of time, and probably money, invested.

So before diving into content creation, it’s always wise to take a step back and plan your approach. Whichever process you use to create your social media strategy the following points will help you not only define your vision but outline the steps it takes to get there.

What are my online communications goals?

While creating generic goals might be easy, creating specific and measurable goals that you can work towards is something every marketing expert will tell you to do. And they’re right. Document specific goals (and in what time frame) your personal brand would like to achieve them. This will allow you to narrow your focus and push forward with a clear direction. 

Who am I creating content for?

Every product or service has an idea of their ideal customer. By defining exactly who it is you are targeting you can better understand how to align your content with their needs.

You’ll be better able to answer the question, ‘Where will I find my customers and how should I engage with them?’. Having a clear notion of your ideal customer will help you find the right social media platforms suited to your personal brand and audience. Creating the right type of content for the right people is a sure way to get the attention of your target audience.

How will I get my message across?

At this point you have a clear image of who you’re sending your message to, next is deciding on the tone and voice to use in your marketing. Outlining your voice and the tone you use for different audiences and scenarios is what best shares your personality, image, and values.

Create engagement and get valuable feedback by sharing content that speaks to your audience in a format or channel they prefer.

Am I meeting my goals?

When it comes to getting insights into your social media analytics, there is no shortage of different KPIs, metrics, and reporting dashboards to review.

But knowing which ones to focus on, measure, and track is linked to your goals. Review the specific objectives you set yourself at the onset of creating your strategy and use the data that supports those targets.

Knowing when to review your goals or pivot your approach saves you time and money.

It’s important to remember that any social media strategy or content plan usually requires investment at the start. Whether it’s your time or money, the return is worth the resources. In a competitive environment, it could mean the difference between a struggling personal brand and a thriving one.

Knowing how your strategy is performing will help you make informed business decisions.

Are you using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success. Let’s talk.

Our Moment of Bliss


Personal branding is fun! This is why this 2006 “almost classic” song, “Young Folks” by Peter Bjorn and John created the perfect environment for a personal branding inspiration moment. This and more inspiring song moments are waiting on our Spotify playlist.


Proud, Honored, and Everything in Between

We love awards, especially when we get them!

Adaptation from Ben Gazzara’s quote

We are so excited to announce our winning nomination for the Industrial Social Media Specialist of the year 2020 Spain, by Corporate Vision Magazine’s Media Innovator Awards.

The digital world of social media is fast-paced and continues to evolve in ways that push us to find creative ways to turn challenges into opportunities and shift our mindsets to align with not only the times but a brand’s communication style and goals as well. This award strengthens our commitment to helping Industrial brands overcome the challenges that come with digital marketing. With a conscious strategy, well thought out content plans, and a bit of creativity we believe that any brand can enjoy social media success.

A huge THANK YOU to our awesome clients and collaborators for their trust and support! We couldn’t have done it without you and we look forward to continued success in the years to come.

Our Moment of Bliss

Because today we are in the celebration and good vibes mood, we share this super classic by Smashmouth: “All Star”!


Don’t restrict your B2B social media strategy to One Social Network

A brand is no longer what we tell the consumer it is – it is what consumers tell each other it is.

Scott Cook

If you’re a B2B company chances are your current online presence is restricted to your website and just one social platform. Which would make sense, because social media is for B2C companies… right?

Finding new clients and growing your network is important for B2B companies, but employing a social media strategy that only focuses on these points loses out on one of the key benefits of social media: Branding.

Using social media to build your brand and share your business’s story will allow you to shape your online image and attract the clients you want.

Twitter is a great example of how a B2B can communicate in real-time with its audience, answer questions, and actively participate in conversations in their industry to both inspire and educate.

To become recognized as a go-to authority for expertise on a selected area of specialization, B2B’s must share high-quality content that clients, intermediaries, and even competitors recognize as valuable. On the right social platform, this can become a powerful and viral tool in building engagement and a brand’s name.

With not all content being suitable to be shared everywhere, B2B companies need to decide on the type of content to share on their chosen platforms. Having the ability to post different types of content (think videos and curated content for Facebook, company news and professional content for Linkedin) to different channels gives B2B companies the freedom to showcase a side of their personalities and culture that would have otherwise remained hidden to both potential customers and jobseekers alike.

By creating a voice on more than just one platform, B2B’s get to benefit from the unique advantages each has to offer, which ultimately strengthens and supports the main marketing strategy by creating brand awareness and advocacy.

Is your business using social media’s full potential?

At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success.

Let’s talk!


Our Moment of Bliss

The music comes and the music stays on our “all-encompassing” Spotify playlist. Join us!


Visual Branding: Why You Need It.

If you don’t give the market the story to talk about, they’ll define your brand’s story for you.”

David Brier

The next time you’re on social media take note of how quick you are to scroll past anything that doesn’t immediately grab your attention.

Within a few seconds, a (potentially interesting or valuable) post can disappear into an endless social media stream of information, never to be seen again. With the exception of blogs, articles, and some other content types, posts shared on social media have a short-lived lifespan.

So, how then do you get people to stop, read, and engage with the content you painstakingly put out there to entice and educate your audience?

In order to take advantage of the milliseconds, it takes a person to process your post and decide whether to pause or not has everything to do with your ‘Visual Branding’.

Good visual marketing grabs attention.

Visual Branding is the introduction your business makes when meeting customers, it’s the first thing they see and evaluate your brand. This visual identity is what conveys your brand’s voice, values, and personality.

Creating visual content that appeals and influences how an audience reacts, is down to a mixture of different elements, that when blended together create your unique visual identity and brand experience.

Each and every brand has its own story, regardless of industry or niche. Sharing your brand’s history, experiences, mission, and even the voices of the people who work there create a story that helps people connect and understand your brand. Creating visual content to support your story makes it easier and more appealing to viewers.

Creating consistent visuals (using fonts, colors, materials) with a unified look, and feel across your online content, helps in building consistency, differentiates you from your competitors and aids in strengthening your reputation.

The tone of voice which you communicate through social media (and off it) is extremely important, as it helps define your personality and gives your brand a human side. Defining your tone can help you come across as fun, smart, vibrant, and empathetic.

But possibly the most important aspect of visual branding is having a clear and aligned message across all platforms. This helps people interpret your message as you intended it and makes your brand feel more dependable, recognizable, and professional.

When we design content that combines tone, look and feel, and an aligned message – we help develop experiences that shape the way customers think and interact with a brand.

Is your business using social media’s full potential? At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success.

Let’s talk!

Our Moment of Bliss.

Where would we be without our beloved music? Listen to “So Good At Being in Trouble” by Unknown Mortal Orchestra on our Spotify playlist.



The Four Biggest Opportunities in Industrial Social Media Branding

There are no challenges, only opportunities.

Us

It no longer matters if you are a B2C company that sells directly to your customer or a big B2B corporate that sells complex industrial machinery, with the right strategy any type of company can find success and create a winning social media formula with a positive result.

Industrial companies have always had the challenge of how to portray their products and services without making them seem overly complex. The good news is that they can take a few pages out of the B2C playbook and add their own twist.

It’s a good idea to first understand some of the challenges that industrial firms face before brainstorming solutions. Here are 4 challenges to think about:

#1 Sales vs Marketing

Industrial companies generally have a much longer sales cycle, with a number of people involved in the buying/decision-making process. Marketing and Sales departments need to work together to agree on the type of content that will help buyers gather information and knowledge about the company as well as products and services, through every step of the customer’s decision-making journey (awareness, consideration, evaluation, and purchase). Closing the gap between sales and marketing teams means that content is produced with a specific aim or type of customer in mind. Creating content that can inform and engage while forming the building blocks of a relationship should always be the end goal, helping turn prospects into qualified leads in less time.

#2 Creating vulnerability

Releasing the technical overcoat and showing the human side. Vulnerability is a fundamental human condition and something all humans can relate to. By tapping into this universal feeling, industrial companies can stand out from their competitors and create new connections in a way they haven’t before.

#3 Resources and consistency

Limited resources such as time, budget, and backing for content ideas are challenges industrial companies may face when trying to create high-quality content. A social media strategy is essential to successfully plan so that the available resources are used in a way that marketers can consistently share high-quality content and grow the company’s audience. Limited resources can however force companies to think outside the box or focus on a particular segment of their market.

#4 Patience and managing expectations

Good content marketing takes time. Industrial companies need time to grow their online presence and authority with the understanding that producing quality content and building relationships cannot be rushed. Setting and managing expectations early on will help align goals, limit frustration and confusion, and increase the chances of success. 

Is your business using social media’s full potential? At Brieffin we use our expertise to unlock everything social media has to offer your business or personal brand. We use our experience in content creation, strategy and planning, and social media management to help build consistency and deliver marketing success.

Let’s talk!


Our Moment of Bliss.

Moments of insight with an eclectic background. A soft tune by ddp, “Beirut by Night”, on our Spotify playlist.


Why Social Media is a Great Idea for Industrial Companies

Social media is the ultimate equaliser. It gives a voice and a platform to anyone willing to engage.

Amy Jo Martin, Founder and CEO of Digital Royalty

Being in business in the connected age we currently live in and putting social media on the back burner, could mean overlooking your most effective marketing channel. While mastering social media as a company in the industrial sector is a bit trickier, the benefits of investing time and resources into these channels are clear.

Here are 8 reasons industrial companies should have an online social presence to help build their brand and explore the benefits they could gain by developing their virtual identity.

Creating a Virtual Identity

Taking control of your companies’ online identity shouldn’t be ignored. Customers and competitors alike are all participating in online conversations. Crafting your virtual identity on social media channels helps in shaping your brand’s footprint in the eyes and minds of your audience.

Educating and Creating Authority

Creating content for industrial companies on social media calls for creativity, like many others, but these platforms provide an excellent opportunity to educate potential customers on the benefits a company’s solutions can provide. Educating and informing audiences also positions a company as a credible and professional authority, and source of information, which leads to an increase in engagement and potential leads. 

Adding the Human Touch

One area of challenge for many industrial companies is how to add the human component of the company to their technical or industrial image. Social media provides an opportunity to display that human side that would have otherwise remained hidden. Business is ultimately done between people and the less ‘corporate’ you can come across the more potential peers are likely to engage with you. By using storytelling industrial companies can begin a new conversation with their audience, one more centered around people.

Assisting With Sales

Social media may shorten the amount of time needed to close potential sales, by providing audiences with insights into different manufacturing processes, technology, or solutions you could offer them. This gives them a more informed opinion of your business and reduces the amount of time needed to educate peers or customers on your service offerings. Using social media platforms such as LinkedIn is a great way for industrial companies to find prospects and begin developing professional relationships by building trust, providing support, or answering questions.

Driving Traffic

The majority of valuable information that might be of interest to customers is usually located on a company’s website, the question is how to get them there? The content shared on social media is generally different pieces of information designed to educate, inspire or inform audiences about a company, but the ultimate goal (besides getting them to follow your social channels and engage with you) is to direct them to your website where they can be exposed to a wider and more detailed array of information that might interest them.

Keeping Your Audience Informed

Technological advancements and innovation move fast, and social media is a reliable way to stay informed about what your potential prospects or competitors might be doing. Likewise, it gives peers and decision-makers insight into the advances and new offerings your company might be launching, keeping them in the loop before you have even made contact.

Discovering More Benefits as You Grow

As your company grows on social media and you discover what works for your business, more and more benefits will present themselves.

Higher SEO rankings as a result of an active social media page. Aligning with other brands on campaigns on social media may allow you to build additional credibility in the market. Building a community online also attracts new talent, making your company an attractive option for future assets.

However, the true value of investing in social media can only be experienced in time. Like any other solid and sustainable relationship, it requires time, commitment, and clear communication. A more engaged community, better customer relationships, and access to new leads can only be obtained if social media is used in a way that educates, inspires, and engages people.

 

Our Moment of Bliss

Our thoughtful moments are always backed by inspiring music, like this corporate-meets-new-age style song “Into the Light” by Feki.  Spotify.

Oh, The Stories We Can Tell!

That’s what we storytellers do. We restore order with imagination. We instill hope again and again and again.

Walt Disney

Storytelling in marketing is nothing new, but so many brands continue to miss out on the unique capabilities that this type of communication tool can provide for their business.

Storytelling in business can be used to help break down or clarify a message that your customers will understand, remember, and possibly share with others.

That last point is especially important because a positive conversation about your brand from a trusted friend, family member, or colleague can hold a lot of weight and influence on how you view that company in the future.

Because humans are complex emotional beings, when it comes to marketing, appealing to logic and reason is in most cases only half the job. To try and create a level of trust (that grows over time with positive experience) brands can use storytelling as a way of building a relationship with their audience.

However, creating a real connection isn’t as easy as it sounds, people aren’t easily fooled by tall-tales and a questionable back story. So, it’s important to show your brand’s true colors and be authentic in the story you are telling.

As far back as we can remember people have been using stories to pass down information, but why use a story, surely, it’s just a longer route to saying what you actually want to say? While it might be longer, stories help us recall information that we may have otherwise forgotten, allowing us to piece together the underlying message and process how we feel about it.

For marketers, this is a great way for people to remember specific details about your products, services, or brand in general. Making it easier for them to recall those feelings when they see or interact with your brand.

Storytelling is about context and blending facts and feelings to hold a customer’s attention long enough to make an impression.

Creating a story that plays on the emotional side of our brains, allows brands a different way of marketing, one that shifts from a selling mindset to a connecting one and engages your audience in a way that your competitors might not be.

An important aspect to remember is that sometimes the best stories lie not with your business but with your customers and their experiences. By sharing stories that other customers will find relatable they subconsciously make a connection with your brand.

Storytelling isn’t just about words either, humans are undoubtedly visual creatures. With more and more businesses creating video content, it’s important for brands to cut through all the clutter. Creating engaging stories is the quickest way to connect, build trust, and ultimately drive sales, traffic, or interest in your business offerings.

Storytelling is also not limited to any one industry or type of business. Any brand no matter how small their niche can tell their story and capture the hearts and imaginations of their audience. With a thoughtful and consistent approach telling your story might be your best marketing weapon yet.

Our Moment of Bliss

Storytelling is not limited to anything. Music is one of the best sources of all types of stories. Today we focus on the electronic song “Over & Out (Delamare Remix)” by Sparrows, Delamare featured on our Spotify playlist.

 

Creating Bonds Through Emotional Branding

Alone we can do so little; together we can do so much.

Hellen Keller

Making audiences fall in love with brands is an old marketing practice that, in the past, only a few managed to achieve.

Competition grows exponentially and, with it, new ways and tools for marketing products and services continue emerging. And this has changed the way in which we all communicate for good.

Social networking has grown fast in the last couple of decades. This growth has forced creativity, innovation, and interaction to go a step further in the new marketing advances. Brands not only want to remain on the “top of mind”, but move further to a “top of heart” place.

Emotional branding looks for audiences to get hooked.

But why all the efforts to touch people?

People are hardwired for emotion, sentiment, passion, love. People make decisions based on feelings. Passion encourages. Love, well, let’s just say that “Love makes the world go round.” People are pushed into action when an unconscious desire is triggered by emotion.

So, what is your brand personality?

The days of delivering plain advertisements are now long gone. Customers have become harder to attract and keep, and there are way too many factors competing, bringing into the spotlight one indispensable key player for building long-term relationships: creating experiences.  

Traditional marketing and advertising practices are still an important part of the overall promotional strategy of a product or service, but combining these with emotional branding is what makes the difference in terms of reach and recognition. Telling stories that people can relate to; making them experience a feeling of bonding.

We all have learned the importance of linking brands with values.

Human emotions can be complicated, and so are the times that we are living. Technology has played a crucial role in this tireless pursuit of improving our lifestyles and creating bonds. Although we can be in touch with people all over the world at any time and any place, we have also distanced ourselves from traditional human contact. We now choose instant messaging over a phone call or a video call over a conventional face-to-face meeting. Even more so today.

Emotional stories have always been around, but the difference now is that they can be delivered instantly to people’s homes, and hands, giving brands, and people, an unmatched opportunity for bonding.

Our Moment of Bliss

Today we’re getting away with an amazing classic by “The Cure”. Listen here or there: on our Spotify playlist

 
 

Image credits: Photo by Lindsey Hogue on Unsplash

Digital Marketing: Springboard to Success

“You can never go wrong by investing in communities and the human beings within them.” 

Pam Moore

To be competitive in today’s digital market place, it’s now more important than ever to understand the impact effective social media and digital marketing campaigns can have on your brand’s growth and attracting the right customers. 

Getting Started

To be effective on social media it’s vital to understand where to begin. We’ll take a look at a bird’s eye view of the main topics to consider when outlining a social media strategy. 

Before creating an account or spending money on sponsored ads, you should ask yourself:

What is my goal and why do I want to achieve it?

These may sound like unimportant questions, but giving detailed answers, will aide in helping you successfully create your social media strategy. 

Answering these and other questions upfront will make it easier to decide which direction to go when creating and scheduling content, by knowing exactly what you want your customer to think and believe about your brand, how they perceive your brand values and what action you want them to take when viewing you on social platforms, streamlines your creation process, puts you in control and delivers the best results.

Measuring Your Impact

But how to measure these results?

For some, this doesn’t always mean making a sale. Your goal could be to grow your following, drive traffic to your website or create leads for your sales team to follow up on. To fully understand how your content is performing you must set up and track various key performance indicators (KPIs).

It’s through these statistics that you will be able to see which content is yielding the best results, where your followers are coming from, what their preferences are and how they are engaging with you. Success is a moving target and KPIs keep you on the right path.

When, Where and How to Post

Deciding when, where and how often to post your content takes a bit of trial and error to find the perfect recipe. 

Why? 

Because much like getting started with digital marketing, creating a winning content schedule requires a closer look at your audience and then asking where are they from, which platforms are they using, how do they digest content (also known as audience behavior) and most importantly what time they most likely to be active. 

These behaviors will dictate how we interact with each platform. Optimizing strategies and content to reach the widest audience available to us at the right time. Your goals and audience will determine what times and how often to post on each platform. 

With the rise of social media, many content management tools have been developed to help users manage and review their content and profiles, all in one place. These tools help businesses be consistent with their content, something most audiences have come to expect. 

Budget

In recent years social media has turned the marketing world on its head. By being able to target a specific audience exactly where they are spending their time online has allowed businesses and brands of all sizes the opportunity to tap into their desired markets for far less expense than traditional marketing methods.  

While there is no perfect budget to use on social media platforms, with the right approach even a small investment can yield surprisingly big results. 

Setting the right goals, optimizing your content and sticking to budget is a sure way to succeed and make the most out of social media. At Brieffin we use our experience to help our clients navigate each of these steps, creating content and schedules that raise brand awareness through storytelling, good design, and a focused social media management approach.

For more information about how we can help your brand make the most of digital and social media marketing, contact us at connect@brieffin.com.

Our Moment of Bliss

 Sleepy Head” – Passion Pit

Take time off to smell the flowers… or listen to some creatively curated music on our Spotify playlist.

The Power Of Content For Connections in online Communication

Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.


William A. Foster

Let’s begin by understanding two important terms, Intention & Follow-through, for the purpose of this article.

Intention:
a thing intended;
an aim or plan.

Follow-through:
the continuing of an action or task to its conclusion.

Digital marketing has been around for about three decades now since the first appearance of this concept with the launch of “Archie”, the first-ever search engine. Nowadays, we don’t find people or brands asking what it is, or how to use it technically-wise, but the challenge lies in what (to create), where (to share), when (in time), and how (in purpose) of content strategy.

All the main social media sites have strengthened and while in the beginning, the intention was on “personal” connections, the last few years of marketing and advertisement overflow on these platforms have left users asking to return to that more personal approach, but this time around… with the brands.

The growth of entrepreneurship around the globe has triggered an even larger rise in this behavior, making it easier to reach out to our professional connections, family, and friends to promote that which we are committed to. Digital marketing, and social media more specifically, have made possible the creation of integrated advertising campaigns at all levels, merging the personal and the professional worlds.

We’re all in this together. People and Brands.

In this stage and age in which almost every user has developed knowledge about how social media works and what it is about, the improvement in content quality haunts us all. The relevance of doing-it-right. Content has been gaining even more importance with the over-producing and over-sharing of graphic and written media and the limitless demands placed on all these social platforms by the users globally. Demands that are placed lastly on the content producers.

Random content without intent for the sake of awareness is now seen as spam, memes have lost their humor, and videos of cats… oh well, they’re still fun to watch! But the point is that either visual or text-wise, people and brands that really commit and consider social media as a valuable tool for awareness, and connection, are working harder on their intention to deliver content that communities look forward to seeing, watching and reading.

However, the overflow of options can lead to confusion and this why the follow-through of those intentions set by digital marketing and social media strategists is even more important today.

From both a user and a marketer perspective, content purposefully delivered can help us all to make better choices. To make sure that our needs are met in our consumerist society, online and offline, at all levels.

For those times in which you feel directionless of how a social media plan could work for you and your brand, contact us and we’ll be happy to show you what our Content Creation and Scheduling packages are all about.

Our Moment of Bliss

A Shock of Heart .” – StéLouse

A powerful thought: We can change the world if we change our words and the way in which we deliver those words.

Take a moment off to doodle your next communication plan while listening to a carefully catered collection of inspiring songs from our crew on our playlist on Spotify.

Using Analytics to Improve Your Social Media Presence

The goal is to turn data into information and information into insight.

Carly Fiorina

When you think of number-crunching, you might picture accountants, data scientists, or auditors. Now, think about the smartphone that’s undoubtedly sitting not-too-far-out-of-reach. What about social media? Your social media apps are home to valuable information that can be tapped into. To provide insights to your past activity and guidance for your future campaigns.

And yes, there are people out there who are social media number crunchers. (Like us!) Your posts you’ve shared and the engagement you’ve received from your followers all work together to give a comprehensive overview of your digital activity. Working with someone who knows how to use this information can be extremely beneficial to your social media success.

So how do social media analytics help?

1. Understand your audience

Have you ever posted something on social media and hoped that no one would see it? Of course not. The purpose of social media is to share information with your network. But if you’re sharing updates during times when your audience isn’t active, what good is that doing you?

Social media analytics can give you information about your audience to better help you target them appropriately. Maybe they’re most active around 7:15pm, so that would be a better time to post than at 5pm when they’re heading home from work. Analytics can even tell you about your audience’s demographics – age, gender, location – to help you connect with them further.

2. Create better content

It’s likely that your brand utilizes multiple social media channels – maybe Facebook, Twitter, Instagram, and LinkedIn. Remember that each type of social platform is used in a slightly different way. Instagram, for example, is much more visually focused than the others. And Twitter is used for short, catchy thoughts with a limited number of characters.

When looking at each platform, analytics can help determine which types of posts are performing the best so you know what to focus on. Maybe you find that one particular social platform isn’t driving engagement quite as much as the others. It could be better to let it go and give more attention to the higher performers.

3. Adjust your strategy accordingly

Some posts are better received than others. Some are more popular, and some stimulate more engagement. But it’s unlikely that your very first posts were the very best. In social media content creation – as in life – we rarely get it right the first time. We continue learning, growing, changing, and evolving into something better.

Using numbers and metrics give us concrete data about the results of the content and campaign strategies. And when you notice posts that aren’t performing as well as you hope, you know that it’s time to make a change. Back to the drawing board, or maybe a pivot back to a more successful strategy. When you have numbers backing you up, you can feel confident in the decisions you make.

If you’re looking to bolster your social media analytics strategy – or start from scratch – we at Brieffin are here to partner with you through the process. We have 8+ years of experience and are enthusiastic about sharing our knowledge with our clients as we work together.

Our Moment of Bliss

“You belong to the cause – come on, believe.” – Laura Gibson (The Cause from Empire Builder)

Join our playlist on Spotify and welcome new adventures in your life this week.

Why Invest In A Social Media Manager?

Individually, we are one drop. Together, we are an ocean.

Ryunosuke Satoro

As technology has become more accessible and user-friendly over the past few years, the ways that we interact with the world are different than before. Sometimes called the “Do-It-Yourself” or “DIY” economy, when we need a service, we’re more likely than ever to take things into our own hands. Even if we’ve never done it before.

And why wouldn’t we? With the internet full of YouTube videos, blogs, and step-by-step instructions, it’s easy to see why we’d want to give things a shot on our own before paying for someone else to do it. In some cases, we know that our own version of the product or service may not be perfect, but it’s good enough to meet our needs.

So the continuing evolution of the DIY economy begs the question: when should we pay someone to perform a service?

Here’s a more specific example: why should any business pay to hire a social media manager when they can do it in-house? Almost everyone living in the 21st century knows how to use Facebook, Twitter, LinkedIn, and Instagram already.

However, it comes down to the quality and/or quantity of the social media presence that’s expected. Here are a few good reasons why hiring a social media manager is a great choice for many businesses.

1. Social media is always changing

Not only is the digital landscape always evolving, but each individual platform undergoes tweaks from time to time. Whether it’s a change in the Twitter algorithm or Instagram removing the number of photo “likes,” it’s true that when it comes to social media, the only constant is change. Rather than grappling with the changes on your own, a social media manager is an expert at tracking the shifts in social platforms and adapting content to reflect those changes.

2. It’s all about strategy

Social media can exist without a strategy, but that’s best left to personal profiles – where you can feel free to live-Tweet your favorite team’s game or post your toddler’s funny quotes. When it comes to business, having a strategy is important if you want to make social media work for you. Having one of your employees posting randomly can do more harm than good and doesn’t count as a strategy. On the other hand, working with a social media manager can ensure that your brand’s image and messaging are cohesive across multiple touchpoints and are advancing your company’s goals.

3. Show me the numbers

While some social media platforms have started to integrate insights and statistics at the user-level, it probably isn’t enough to give the larger picture of your social media success. A dedicated social media manager will track and monitor all social media campaigns, making note of which ones are high performers and making content, creative, or strategy tweaks when necessary – based on the numbers. Putting all this information into a report for clients is a valuable tool.

If you want to know more about how a social media manager can benefit your business, reach out to us at Brieffin. We have more than 8 years of experience, and we challenge ourselves to stay on top of industry trends to provide the most value to our clients. Plus, we just like learning. 😊

Our Moment of Bliss

“Fall back into place, fall back into place.” – Beach House (Space Song from Depression Cherry)

Join our playlist on Spotify and accept the bliss you find in your life.

Your Professional Profile: Social Media

Do not hide your light for fear of what others may think of you. Let it shine and be a reflection of what is possible.

Kristi Bowman

We’ve talked before about how LinkedIn can be an important asset when it comes to the job application. But LinkedIn isn’t the only social media profile that can help or hurt your chances of landing the job you want.

While LinkedIn is the most-utilized social media website for recruiters to use during the hiring process, it’s far from the only one. 92% of companies are using social media profiles to help with hiring decisions, but 66% use Facebook and 54% use Twitter. Certainly, others use Instagram as well.

Maybe you’ve heard it before: you want to be sure to clean up anything that you wouldn’t want a future employer to see. Whether that’s removing certain photos from your college days, or deleting shared posts or memes that don’t reflect your very best. At the very least, make sure your profile is on private if you aren’t able to go through and remove everything.

Afterwards, try logging out of your account and taking a look as if you were a stranger. What image are you presenting? What message are you sending?

However, just as social media can work against you, it can also work for you. If you have a public or semi-public profile that showcases your personality or passions or professional image, consider keeping it available for future employers to see. It’s a way for them to get a look into who you are, before they even bring you in for an interview.

If you feel the message you’re sending is a positive one, there’s no reason to hide it away. In fact, perhaps the hiring manager – or CEO – will find something on your profile that they relate to. Or really intrigues them. Or maybe, they love your creativity. This could actually give you a leg up on the competition.

As with many things in life, it’s about finding the right balance. We have to be aware of the things we post online, because as many of us have heard – “The internet is forever.” Being conscious of our social media habits is a way of looking after ourselves and making sure nothing from our past inhibits our future.

And once you’ve struck that balance, remember to multiply it by the number of social media profiles you have. It’s not enough to have a stellar LinkedIn profile, though this is probably the most important one from a career perspective. But sharing that same, coherent message across different platforms, you present the most consistent version of who you are. And consistency is a highly sought-after trait.

Does any of this sound familiar? It should – because we are talking about personal brands (again)!

Your personal brand is how you can share your uniqueness with the world, in a professional, consistent manner. In a way that showcases your distinct experiences, skills, talents, and dreams. Across multiple platforms. All tied together with great content and design… and a pretty bow on top.

When you’re ready to get started, we’re here.

Our Moment of Bliss

Time races on, you’ve just gotta keep on keeping on.” – First Aid Kit (My Silver Lining from Stay Gold)

Join our playlist on Spotify and relax into our curated selection of songs to spark creative inspiration.

Using Social Media For Visibility

“The power of visibility can never be underestimated.”

Margaret Cho

As the digital landscape and social media continues to change, it seems like there are always new ways to use it. You may be able to think of a few brands that have an excellent, stand-out social media presence, while others take a more middle-of-the-line approach. And some companies don’t use social media at all.

In our blog, we’ve previously discussed many of the benefits of using social media effectively, as well as strategies and tactics to bolster engagement, brand awareness, and loyalty.

However, we understand that many of our clients and followers face social media content creation from a unique perspective due to the nature of their industry. An international pizza franchise or a cutting-edge technology company may have more bandwidth for creativity regarding tone and content, among other things.

But for European industrial engineering brands – like our clients – much of the conventional advice about social media might not ring true.

If you find yourself in a similar category, you might wonder if it’s even worth it to keep up with social media. If it’s worth it to continue expending the time and energy. What about when the best practices don’t apply?

At Brieffin, we have an opinion on this. YES, it’s worth it to keep a social media presence.

Even if you don’t have the best, most exciting content in the world. Even if you think no one is seeing or engaging with your posts. Even if you might think it’s a waste of time.

Here’s something important to understand. Social media, among other things, is a strong tool for visibility.

Even if your Twitter feed isn’t full of fantastic, groundbreaking content, don’t worry. It’s not about that. It’s about getting your message out there. Consistently.

Because it’s likely your competitors are doing it. And the truth is, in 2019, brands – no matter what type – are expected to have a social media presence. The presence itself says just as much, if not more, than what the content says.

What does the content say? Well, if you feel like you’ve already said everything there is to say, there’s something else you can do. Re-purpose. It’s a key ingredient in content strategies, and it helps you share a consistent message in a different way.

So even on the days where social media feels like an uphill battle, remember the reason why you’re doing it. Because it keeps your brand visible, post after post, to your followers. Because it shows regularity and attention to detail. And… because it’s expected.

As social media content creators for industrial brands over the past 8 years, we’ve had our share of challenges. But we’ve always come out stronger on the other side.

If you want to know more about creating a consistent social media presence to increase visibility, reach out to us. Send us an email to connect@brieffin.com and we’ll be in touch soon.

Our Moment of Bliss

“Live through this and you won’t look back.” – Stars (Your Ex-Lover Is Dead from Set Yourself On Fire)

Join our playlist on Spotify and be present in the moment. Namaste.

What Are Brieffin Workshops?

Teaching is the greatest act of optimism.

Colleen Wilcox

When you think of the word “workshop,” many different images might come to your mind. Maybe, you take it very literally – you imagine your dad’s workshop in the garage. Or maybe, your mind takes you to a boring work meeting that you’re forced to attend with your co-workers, while your more important tasks pile up. Or maybe you think of something else entirely.

So when we at Brieffin say that we offer workshops for social media/digital marketing – as well as personal branding – you might not know exactly what we mean by that.

Here’s how one dictionary defines it:

A workshop is a period of discussion or practical work on a particular subject in which a group of people share their knowledge or experience.

The way we see it: workshops are an opportunity for an interactive, hands-on learning experience in which all participants are fully engaged in pursuit of a common goal. Workshops can be useful in almost every area of life, and social media and personal branding are no different.

At Brieffin, we’re passionate about sharing our knowledge and experience with others because we remember the challenges we faced when we were just getting started.

Since 2012, we have years of experience in the design, creation, and distribution of online content, organic and sponsored, for brands and personal brands. And now, we’re able to offer workshops in these same areas in the hopes of inspiring and empowering others.

Social Media

Purpose and awareness are two words that perfectly match the mission of an effective online communication plan: Creating thoughtful messages for audiences, with the purpose of building knowledge and perception of the brand, thus raising awareness.

We’ll work together to develop a customized strategy for you and your brand. By taking factors such as purpose, target audience, frequency and timeline, and KPIs into consideration, we can recommend a content plan and the best social media platforms to meet all your needs. And later, we’ll provide you with all the necessary tools to track the success of your strategies.

Since the birth of social media, it’s never stopped changing, and it probably never will. But rather than allowing this fact to discourage us, we embrace it. We have to continue learning, evolving, and tackling the challenges that come our way. And we’re excited to have you on this journey with us.

Personal Branding

Personal branding is a buzzword that seems to have only popped up in the past few years, though the act of personal branding is long-established – whether we had a word for it, or not. Either way, it’s one of our other specialties.

Personal branding is all about turning the essence of you – your skills, your experiences, your passions – into a distinct professional image. We already think you’re pretty great, and we want the world to see that, too!

A personal brand includes obvious topics like your resume, but it may extend even further than that. A robust personal-brand presence includes consistency across multiple digital touchpoints, which could include a website/portfolio, blog, a logo, social media, your LinkedIn profile, and even search engine optimization.

Get in contact with us!

With our workshops, we come to the meeting prepared with an agenda, materials, topics of discussion, our knowledge and experience, and an open mind and heart to listen to our clients.

We know the importance of face-to-face contact – whether that’s in person, or over video conference. If you’re interested in scheduling a call with us, send us an email to connect@brieffin.com and we’ll be in touch.

Our Moment of Bliss

“If you come to find out who you are… may you find out, may you find out who you are.” – Kevin Morby (Parade from Still Life)

Join our playlist on Spotify and breathe – allow yourself to feel collected and calm.

Why Good Website Design is Important

Creativity is a combination of discipline and childlike spirit.

Robert Greene

It’s 2019, and long-gone are the days of the “old” internet. The days when having a website at all was an achievement, rather than an expectation. The days when websites were designed using handwritten – hand-typed? – HTML and CSS codes. The days when the idea of visiting a website via mobile phone was completely unthinkable.

Now, things are totally different. Good web design – including appealing visual design, a strong user interface/user experience design, and responsiveness – is crucial to the success of any company, brand or personal brand, or business. 

But if you’re not convinced, here’s a list of four reasons why good web design is something you’ll want to aim for.

To make a good impression

When your customer visits your website, what is the first thing they’re going to see? Within just a few seconds – maybe without even scrolling – they’re going to make a judgment about your brand. It might not necessarily be a fair assessment, but it’s going to happen. So it’s important to be prepared.

According to a study by Adobe, consumers prefer to look at something that is beautifully-designed, rather than looking at something plain. With an uninspiring designed website, customers may be more likely to leave the page.

To build trust

It’s harder for an audience to want to trust a brand if a website isn’t mindfully done. As we’ve discussed in prior blog posts, most people still seek and crave human connection, even though we’re living in the online world. A clean, well-designed, updated website gives an important insight into the type of brand you are.

Your website can even serve as the first contact when it comes to customer service. It’s important to make your audience feel welcome when visiting you online.

To increase SEO

Search engine optimization – SEO – has become increasingly important over the years. If brands want to capitalize on the search engine algorithms, then it’s essential to create, and index, website content accordingly. Even the little things, like including photos and tagging information in the right way, can make a big difference.

It all comes down to visibility. Web design can be challenging – though it’s a bit more manageable with content management platforms, and good practice of SEO fundamentals are what can really help your website get a step ahead in the search engine algorithm game.

To stay competitive

Even if you’re skeptical about all these other reasons listed above, there’s one more that might make you think twice: good website design is essential if you’re planning to keep your brand or business competitive in your industry. The truth is that your competitors might already be working on designing the latest, greatest website.

With more than 1.5 billion websites online, why should audiences spend any of their time on websites that don’t offer a thoughtful experience? You can probably remember times when you’ve been searching online, and for whatever reason, you didn’t like or trust the website you were on. (Maybe you were on your phone and it wasn’t mobile-friendly.) What did you do? You probably left the page in search of the next website that met your needs. Good web design will keep your audience from doing the same thing to you.

We know web design isn’t easy, especially with the never-ending changes and evolutions in the technological landscape. At Brieffin, our digital marketing focus has led us to a wealth of experiences in the web design space. We are proud of the websites we’ve created in cooperation with our clients over the past years.

If you’re looking for a partner to help you achieve your website design goals, we’d love to chat with you – so reach out to us!

Our Moment of Bliss

“Leave what’s heavy, what’s heavy behind.” – Birdtalker (Heavy from One)

Join our playlist on Spotify and release any resistance while moving into the present moment.

Personalizing Your Digital Marketing Strategy

The real voyage of discovery consists not in seeking new lands but in seeing with new eyes.

Marcel Proust

No matter our stories, no matter our life experiences, there’s one thing most of us have in common: we’ve all had someone play the role of a coach in our lives.

Maybe it was an actual coach, like for a sports team. (Personally, I played soccer and basketball growing up.) Maybe it was a teacher or some sort of special instructor. Or maybe it was your parents, grandparents, or even an older sibling. The role of a coach, regardless of the official title, is someone who provides guidance. Who cheers you on. Who wants to help you succeed.

Here’s what the dictionary has to say:

Coach (noun): someone who helps you identify and focus on what’s important; someone who trains you to achieve your goals.

Even as we grow older and move into professional careers, we often identify someone in our workplace or industry to act as a mentor. Through this person’s lens of experience, they share their knowledge to help us achieve more than we could alone.

But sometimes, we may need coaching in another area. It might be something that’s totally foreign to us. Or maybe, though we’re already experts on a given topic, we may be looking for an outside perspective.

The best coaches I’ve had in my life were ones who challenged me in a way that I wasn’t expecting. When I showed up to the soccer field, or to band practice, or to my professor’s office, I often walked in feeling confident in myself. Like I knew what I needed to do. But several times, they asked me to totally re-think what I thought I knew. And that’s not always a comfortable feeling.

But without the change in perspective, our ability to grow is limited. In some cases, we even have to unlearn the things we thought we knew, that we took to be completely, unequivocally true, to reach our full potential. Long story short – change isn’t easy, but we rely on coaches to help us uncover more than we thought possible.

So, speaking of coaching… if you’ve seen our social media lately, you may have seen that we at Brieffin are offering something we’re really excited about: personalized social media workshops. Whatever your story is, and whatever you’re hoping to gain, we want to help spark your creativity and share inspiration to revitalize your digital marketing strategy.

We know that the digital marketing landscape is constantly changing. Sometimes, it seems like if you blink, you’ll miss a new trend that’s taking over the online world. It can truly be exhausting to try to keep track of everything.

With our personalized workshops, we’ll sit down with you to help identify your business goals and start from the very beginning to create a custom strategy for you.

A few of the topics we’ll cover include:

Strategy & Purpose | Audience Targeting & KPIs | Frequency & Timeline | Budget | Content | Social Networks | Engagement Flow & Protocol | Advertising | Content Type | Copywriting Tone | Design | Monitoring | Brand Reputation | Analytics

Most of all, we want our clients to know that this is not a presentation – it’s a conversation. While we may be the coach in this case, we want our clients to take an active, participating role. One common theme of our workshops is the HANDS-ON approach, and this is the only way the end result can be the very best it can be.

If you want to learn more about our personalized social media workshops, please don’t hesitate to contact us! We’d love to connect with you.

Our Moment of Bliss

“Close my eyes for a while again, everything will be all right.” – Human Resources (Bad News from Pizza Dreams)

Join our playlist on Spotify and savor a moment of peace with our curated music selection.

5 Ways Your Brand Can Create Content

There’s no good idea that cannot be improved on.

Michael Eisner

In last week’s blog post, we discussed some different “buzzwords” that are often associated with digital marketing. One of these words – content creation – is maybe seen as the biggest enigma. It’s such a broad term, that it can be difficult to pin down exactly what it means.

Put simply, content creation is anything that an audience can consume or interact with. Providing this content to your customers gives them a reason to come to you, so relationship between brand and consumer becomes mutually beneficial.

That being said, if the content isn’t very good, it’s not going to attract anyone. So maybe you know you need to focus on creating quality content, but you’re not sure where to start.

Here are 5 different types of content your brand can create to share with your audience.

1. Blog posts

According to a study by HubSpot, businesses with blogs can expect 55% more visitors than their competitors without websites. In fact, most website visitors are expecting to find a blog when they click on your site. A blog can also help establish your brand as trustworthy to your consumers. You can show that you’re an industry leader, writing about relevant topics and topics that are important to you and your audience.

Not to mention, blogs are a great way to bring organic traffic to your site by ranking for SEO.

2. Social media

With social media, you’re meeting your audience where they are – online. Without being overbearing or “spamming,” brands should find the social platforms that work best for them and focus on creating meaningful content. Share news with your followers to distribute information to a large group. Promote your existing content by repurposing it into something smaller and more digestible for a social audience. Answer questions or engage in conversation with anyone who engages with you. Tell a story to cut through the noise and chaos of an increasingly digital world.

Facebook, Twitter, Instagram, Pinterest, LinkedIn, Snapchat, YouTube, Tik Tok… find your platform(s), and find your people.

3. Videos

Videos have become increasingly important over the past few years, and it’s clear that trend isn’t going to die any time soon. The statistics about videos speak for themselves:

  • 43% of people want to see more video content from marketers. (HubSpot)
  • Almost 50% of Internet users look for videos related to a product or service before visiting a store. (Google)
  • Product videos can increase purchases by 144%. (Neil Patel)

Whether it’s creating a new YouTube channel for product demos, or incorporating “story” videos into your brand’s social profiles, consumers want to see more – just make sure you’re producing content that’s truly valuable to them.

4. Infographics

Who doesn’t love a good statistic? Similarly, who doesn’t love a great piece of design?

Put them together, and you have the infographic.

However, infographics are so much more than the sum of their parts. By using aesthetic appeal and useful information, they are a great way to attract a target audience – easily. When creating infographics, ask yourself this question: what does your target audience care about and want to learn about? It’s another chance to show yourself off as the expert on a given topic, and it positions you to share why your audience would benefit from using your product or service.

5. How-to articles or checklists

Creating great content always comes down to providing something useful. It might not always be explicitly – or even implicitly – advertising your product or service. Sometimes, it might just be showing your industry authority and associating yourself and your brand name with that industry.

That’s where content such as how-to articles or checklists come in. Consider topics related to your industry that consumers have common questions about. By writing an article that breaks down that topic step-by-step, you establish yourself as a leader and an expert. The same goes for creating any kind of checklist that your consumers might need. Give the consumer what they need right now, and they will remember you later.

Content creation. It’s so much more than just a buzzword; these 15 letters convey so much of the way that digital marketing is moving in the future. Less shouting into the void, less spamming – more conversation, more focus, more value.

Our Moment of Bliss

“Don’t you know that there’s a time to live?” – Fyfe (Cold Air from The Space Between)

Join our playlist on Spotify and reconnect with your creativity.

5 Important Digital Marketing Buzzwords

Do what you can, where you are, with what you have.

Theodore Roosevelt

What’s the difference between branding and a campaign? Or content creation and social media? The world of digital marketing is constantly evolving, meaning there are always new puzzle pieces to fit into a comprehensive marketing strategy.

Some companies hire an expert to handle all or part of their digital marketing, like we do social media for our industrial clients (and we love it!). Others might handle all of it in-house. And others still might be interested in learning more, in order to feel that they’re taking a fully hands-on approach to their marketing.

No matter which category you fit into – or maybe it’s a different one altogether – we wanted to provide a refresher on some of these common digital marketing buzzwords.

Branding

Branding is what your company or product looks like in the eyes of your customers. As we say, “your brand is your message.” Your brand is the message that you’re sending out into the world.

Think about your own favorite brands. What images pop into your mind? More than just physical features of the product being offered, branding can also be about an emotional connection. What words do you associate with the brand? How does it make you feel? What does your association with the brand say about you as the consumer?

When you create your brand strategy, you’re breathing life into your product or business. You’re establishing its personality, its likes and dislikes, its values, and more. While other aspects of your company may change with the seasons, your branding should be less temporary. It should only become stronger and more consistent with time.

Content Creation

This one may be the biggest buzzword of the past few years. And how can it not be, given the influx of Instagram influencers who call themselves “content creators” as their job titles? Regardless of whether you find that to be superficial, content creation is very much a legitimate need for many businesses, and a crucial part of a comprehensive strategy.

Almost anything we consume is considered to be content. How-to articles, news articles, blogs, gifs, memes, social media posts, YouTube videos – that’s all content. And the point of this content is to have someone reading, watching, or interacting with it.

That’s where the need for content creation comes in. When brands are able to create meaningful content for their consumers, they’re more likely to bring that consumer to them, rather than needing to go looking for them. Good content has the ability to gain repeat visits from those consumers, and it accomplishes another important goal: building trust with the target audience.

Campaigns

Remember how during the branding section, we mentioned that some aspects of marketing are more temporary? Well, campaigns were one of those temporary things. Simply put, a campaign is generally an activity outside of your daily marketing tasks with a fixed timeframe that aims to accomplish specific goals.

Whether it’s a new product launch, a contest, or just a new perspective on the brand, campaigns generally seek to augment customer interaction with the brand, bolster brand awareness and positive impressions of the brand, and convert new leads.

One recently memorable campaign was U.S. feminine hygiene brand, Always. Using the hashtag #LikeAGirl, they got the world talking about their campaign as they endeavored to change the negative connotation of this phrase into a powerful mantra. You can learn more about how their campaign got started, and find out the numbers behind the campaign’s success.

Social Media

Facebook. Twitter. Instagram. Snapchat. Pinterest. LinkedIn. YouTube. Tumblr. Reddit.

At Brieffin, we’re firm believers in the power of social media. It’s a great way for brands to magnify reach, enhance relationships, and exchange knowledge with others. But we’re on the topic of definitions today, so let’s stick to what social media actually is.

Since “social media” was added to the Merriam-Webster Dictionary in 2011, let’s see what they had to say:

social media (noun): forms of electronic communication (such as websites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (such as videos)

Long definition short, it’s where users go to share content they’ve created with each other. And of course, brands entered this space long ago. There’s a lot of outreach that can be done on social media, but you have to remember: consumers want human connection.

SEO

Can you remember the last time you Googled something? (We’ll guess it was probably today.) Now, can you remember the last time you went to the 10th page of search results? What about the fifth page? The second?

And here we have in essence the importance of SEO, or search engine optimization, for your brand or business – no matter how amazing your content is, if it’s not showing up as close to the top as search results as possible, you’re not going to get the consumer engagement you want.

When you create an SEO strategy, it’s all about keeping the almighty Google in mind. Google arranges its search results with a very specific algorithm. It takes into account your keywords, but not only that – your snippets, your images, and even your site speed! Even if you have the best keywords in the world, your site won’t rank highly if it’s slow.

There are many ways you can improve your search engine optimization. From hiring a professional, to taking advantage of the tools your content management platform offers, SEO is something worth investing in.

At Brieffin, we understand that these topics can be confusing or even overwhelming, but they don’t have to be. We’re always here if you need us.

Our Moment of Bliss

“Kid, you gotta take it into your own hands.” – Magic Bronson (Fences from Wildlife)

Join our playlist on Spotify and reconnect with your childhood space. Namaste.

Why Your Brand Should Be Using Hashtags

Every once in a while, a new technology, an old problem and a big idea turn into an innovation.

Dean Kamen

For our industrial brands – and Brieffin, as well – we utilize a variety of social media channels. The type of message we focus on for each channel is different. Some social channels, like Twitter, are where we focus on a high volume of information. Others, like Instagram, are great for sharing visual content, like photos and videos.

But no matter the platform – whether it’s one of these, or even LinkedIn, lately – you’re likely to see one thing in common: the presence of hashtags.

The hashtag got its start on Twitter, back in 2007. A social technology expert named Chris Messina is credited for inventing it when he posted this Tweet:

When Messina shared his idea with Twitter founder Evan Williams, Williams didn’t really care for the idea. He doubted it would be very popular.

But the uses and popularity of hashtags grew. 12 years later, there are 125 million hashtags used every single day.

So why should brands use hashtags? Though some may see them merely as a gimmick, we believe hashtags provide value when used with good judgment. Here are 5 reasons why brands should be using hashtags.

1. To create community

Just as Messina intended in his Tweet containing the original suggestion, hashtags are very efficient when used for a group. In fact, for many of my college courses, we would have a class hashtag listed on our syllabus along with the professor’s office hours and the course textbook name. When my classmates and I would use that hashtag – such as “COMM441” – it was a way for us to share interesting thoughts or information related to the class, with each other. It gave us a group identity in a social space.

2. To help your target audience find you

Hashtags have evolved beyond a way to identify groups. Now, they serve another very important purpose: they are basically their own version of a search engine. Since hashtags are links, clicking on a hashtag on any social channel will bring the user to a new page showing all the recent posts with the same hashtag. Or, they can simply type the hashtag into any search field – even Google! When your brand is using the right hashtags, it makes it easy for the people who are interested in that hashtag to find you. You don’t even have to go looking for them!

3. To build excitement

Maybe your brand wants to announce a new promotion, product, contest, or campaign. The perfect hashtag can go a long way to generate buzz as you share the news with your audience. That hashtag can ensure consistency with your messaging. Even more than that, you can encourage your audience to use the same hashtag – to share their feedback or even enter the contest. Not only are you building excitement, but also fostering the sense of community (just like in #1.)

4. To improve engagement rates

Everyone is looking for the magic formula that improves engagement. It turns out, hashtags might be part of that formula. According to a study by Linchpin SEO, Tweets with hashtags receive twice as much engagement as Tweets without hashtags. While there are varying opinions and statistics on the exact number of hashtags that works best, it can depend on industry and audience. Brands should experiment to find that perfect number.

5. To build connections within your industry

Most of us know the power of networking, and surprisingly, hashtags can even be good for that! Using the same hashtag as others in your industry can lead to connections made – especially in niche industries. Also, it’s quite common for industry events or conferences to have an “official” event hashtag. (Like #METEC2019, which we recently attended.) Make sure to include it while sharing content from the event, and there’s a good chance you’ll be able to meet and connect with others in attendance, even if just virtually.

Looking for more advice about navigating the ever-evolving world of social media? Get in contact with us, and we’ll be happy to connect and point you in the right direction.

Our Moment of Bliss

“I need to wake up and learn things today.” – Goth Babe (Sunnnn from Pacific II)

Stop by our playlist on Spotify and enjoy a moment of bliss with our work/inspiration music selection.

Social Media Marketing And Industrial Brands

No niche is too small if it’s yours.

Seth Godin

Industrial engineering brands might be the last type of brand you’d expect to have a social media presence. For a long time, that was true. But back in 2012, we entered the social media space for our first industrial client, and we haven’t looked back since.

In the beginning, it certainly wasn’t easy. With the continually shifting technological landscape, it seemed like a new social media platform was popping up every month. After getting a handle on those, the next step was deciding WHAT to share. Our clients already had plenty of interesting and informative content available on their websites: photos, technical brochures, presentations, videos, news, press releases, career opportunities, and more.

Little by little, with trial and error came experience. Seven years later, we’ve become more confident in our digital marketing and online branding strategies for our clients. But social media has never stopped changing, and it probably never will. We’re ready to keep learning, keep evolving, and keep tackling the challenges that come our way.

When considering social media for industrial brands, keep the following topics in mind.

Different platforms, different strategies

On social platforms like Facebook and Instagram, it’s all about visuals. With Facebook, we also focus on the stories, trivia, and human-interest aspect of our brands. We want our community members to be involved in the experience. Twitter, on the other hand, is where we really focus on sharing technical information. We can connect with other companies in the industry and answer questions from our customers. For this reason, we often focus on Twitter with a high level of communication every day. We’ve also got touchpoints on other platforms such as YouTube and SlideShare, where our clients can share very technical information for engineers or clients of their own.

Magnifying reach

An important aspect of any type of marketing campaign is identifying the target audience and the message. After that, we can focus on actually reaching that audience. Social media is one of the best ways to broadcast a message directly to a selected audience – and much of the time, it’s completely free! On top of that, it’s easy to track and quantify the metrics of how well a certain post or campaign is performing. With access to this data, marketers and brands can receive valuable insight to audience attitudes, feelings, and behaviors. From there, messages can be reinforced or re-adjusted.

Enhancing relationships

Connection is an essential part of the human experience. That doesn’t change just because we start talking about a relationship involving a brand. With social media, the brand is able to change from an “it” to an “us” – which includes the people who make the brand, as well as the people who engage with it.  Not only that, brands have a way to listen to and learn from their customers in real time. It’s an opportunity that shouldn’t be ignored. Brands can offer better and enhanced user experiences from their products and services, thanks to the live feedback from the target audience.

Exchanging knowledge

What better way to stay on top of market trends than being a part of the conversation? By following and engaging with others in the same industry, brands on social media can get front-row access to what’s happening elsewhere. It’s a great way to keep on top of industry trends. Not only that, but there can be a high-quality information exchange with consumers. We mentioned before that we often share very technical content with our followers on platforms such as Twitter. When they ask us a question, we as the social media managers may not necessarily be able to answer right away – we need to call in an expert. But once that expert does respond with the answer, the customer walks away with new industry knowledge and (hopefully) a reinforced positive image of the brand.

Social media marketing – no matter the industry – is so much more than just spamming your followers with links and endless self-promotion. It should be a conversation, carefully thought-out; an investment of time and effort.

Whether you’re a beginner looking for a place to start, or just looking for a more hands-on approach to your digital marketing strategy, we can help. We offer coaching and consulting services, to exchange our own knowledge with others and build a stronger community of social media marketers.

Let’s find your communication destiny – together.

Our Moment of Bliss

“One day, you will find how to be rogue.” – Cobra Man (Rogue from Toxic Planet)

Join our playlist on Spotify and step out of your comfort zone. Even for a day.

The Art of Social Media

Art is a step in the known toward the unknown.

Kahlil Gibran

As the technological landscape continuously changes, there are more and more voices participating in the social space. Anyone with an internet connection can write and publish anything at any time.

With this, social media has evolved from its original purpose. It’s more than just a place for friends and families to stay in touch. Instead, individuals and brands alike have the opportunity to share content. But with more voices comes more noise. Social media is sometimes seen as the void that internet users are shouting into. Everyone is saying something, but is anyone listening?

For this reason, social media sometimes gets a reputation for being superficial. But here at Brieffin, since we manage social channels for our industrial clients, we make a special effort to practice mindful social media. To us, this means designing and writing content with purpose. Purpose that meets our clients’ needs while also providing value to our audience.

In each of our Brieffin blog posts, we include a song at the bottom: our moment of bliss. Last week, I heard a song for the first time that really made me stop and think. Of course, it’s included at the bottom of this week’s post. But let me explain why I found it so interesting.

The song is called “Blood,” by the band ANIMA!. Its lyrics talk about the process of creating art and the struggle behind it. It made me think: the writing process that we go through when writing social media is similar. By that definition, does it mean that mindful social media is art?

Let’s take a look at some of the lyrics and see if/how that pertains to social media.

“Art is a mean meditation, staring at a blank screen
In between what we mean and the things we say.”

In general, I think that most types of writing qualify as art. It’s a creative practice. Anyone who has ever written something they cared deeply about has had the experience of staring at that blank screen or blank page trying to find the right words. Whether it’s poetry or social media, we often write with intention, but that doesn’t always mean writing plainly. There’s a careful strategy to everything.

“So I try to put a little piece of myself in
Keep the pretty people listening.”

This first line relates very closely to what we firmly believe at Brieffin: that personality is an indispensable ingredient to any type of brand or social media strategy. Putting a piece of yourself into your message helps to humanize it, therefore connecting with your audience in an authentic way.

The second line refers to the nature of performance when it comes to art. Painting, sculpture, music, theater, dance, or social media – all are generally meant to be public, made by varying degrees for audience consumption. For some of these, such as social media, they wouldn’t really exist without that audience. Keeping that audience in mind is crucial when creating that art form.

“Too many sides to a story, all these colors and shapes
I’m afraid if I love it they won’t agree.”

When sitting down to create, design, or write, there’s a decision to be made about the art’s creative direction. With so many options, choosing the most meaningful and impactful way to tell the story can be overwhelming. Along with that, especially when you’re working with your audience in mind – whether that’s your client, the consumers, or both – you have to remember that it’s possible they won’t like what you came up with. It’s opening yourself up to be in that vulnerable position.

“Art is love, love is work
It hurts to give yourself to it.”

Writing has always been something I’ve loved doing. From the time I was young, I was always writing – from stories and journal entries as a kid, to articles and campaign strategy books as I got older. These days, I spend more time writing blog posts and social media. But there are times that I work on a social campaign and feel totally spent afterwards. Just because it may be a 280-character Tweet or an Instagram post with emojis and hashtags, doesn’t mean that it wasn’t carefully thought out, written with intention.

These are only a few of the lyrics from this song, but just from these ones, I’ve personally come to the conclusion that social media – mindful social media – can be art.

If your business is looking for mindful social media content creation, or to take a more hands-on approach to your marketing strategy, get in touch with us. We’ll be here to help you however you need, to help you create social media art of your own.

Our Moment of Bliss

“Art is work, work is love, reminding us why we do it.” – ANIMA! (Blood from Art:Work)

Join our playlist on Spotify and reconnect with your artistic being.

Falling in Love with Brand Awareness

Awareness is like the sun. When it shines on things, they are transformed.

Thich Nhat Hanh

Brand awareness is sometimes seen as a marketing buzzword in the world of strategic communication. But what does it really mean?

Put simply, it’s the a measurement of consumer consciousness or recognition of a product or company. Within that, there are multiple levels to brand awareness. First, is the product or company recognized by its name? If not, it’s lacking brand awareness. If so, it’s a step in the right direction. The next question: what qualities or characteristics are being associated with the brand? What are the defining aspects that are easy for consumers to recall?

In some historical cases, the level of brand awareness has been so strong that the brand name of a certain product has replaced the generic term.

“Can you pass me a Kleenex?”

“Why do you have a Band-Aid on your finger?”

“I can’t find my Chapstick.”

Despite being part of our everyday language, Kleenex, Band-Aid, and Chapstick are actually just industry-leading brand names for generic products – facial tissues, adhesive bandages, and lip balm, respectively. Generally, these “generic trademarks,” as they are called, actually go against the trademark holder’s intentions, though it represents market dominance or monopoly.

Okay, so these are extreme cases. Brand awareness doesn’t always have to – and rarely does – go that far. Even if you aren’t aiming to be the next Velcro (which was also originally a brand name!), you should still strive for brand awareness – whether that’s business or personal.

When considering your brand awareness strategy, keep the following things in mind:

A differentiated message will help set your brand apart from its competitors. What about your brand is special? If your brand doesn’t have anything distinctive to offer, there’s no reason for your target audience to remember it. Find your niche and make your unique claim. This helps prevent market confusion when your customers know exactly what you alone can offer them.

When consumers know what you’re offering, they’re more likely to go straight to you for their product needs, rather than researching other brands. It’s like a shortcut through the decision-making process, which can sometimes be stressful. With a strong brand and clear and consistent message, you’ll become front-of-mind for consumers – that’s your number one goal.

Speaking of that clear and consistent message, your brand is your message. When your brand is sleek and coherent, it creates harmony. That harmony is appealing for consumers, and strong branding gives you credibility – before you’ve even said a word. For this reason, you’re more likely to be viewed as trustworthy by your target audience. And according to HubSpot: “In a world where consumers rely on extensive research and others’ opinions before making a simple purchase, brand trust is everything.”

Social media is one useful way to increase brand awareness, regardless of your industry. Whether you’re an industrial engineering brand like many of our clients, a small business owner, or anything in between, you can use social media as a tool to help create recognition.

We’ve previously posted here about the benefits of a strong social media presence. Not only is it something that virtually every brand can use, it also can help create a strong community. This community can become a base of your most devoted customers, who may be quite outspoken in their loyalty. After they’ve made that bond with your brand, they’re unlikely to waver from it. The consumer loyalty aspect is another key feature of a brand-awareness creation.

If you’re interested in developing a comprehensive brand awareness campaign, we at Brieffin are here to be your partners on that journey. We invite you to learn about our roadmap and philosophy for designing your unique strategy that gives your brand the WOW! effect you’re looking for.

“Awareness is like the sun. When it shines on things, they are transformed.” When your brand exists without awareness, it’s in the dark – unknown, unseen, unspecified. Bringing awareness is the special ingredient that transforms the anonymous into the familiar.

It’s time to fall in love with brand awareness.

Our Moment of Bliss

“Breathe in and out and go easy.” – WHY? (Easy from The Wild Honey Pie Buzzsession)

Join our playlist on Spotify and breathe in and out. Namaste.